Frequently Asked Questions

1. What is ORCA Ledger?

Answer: ORCA Ledger is an all-in-one accounting platform designed to help small businesses and professionals streamline invoicing, manage clients, track expenses, handle taxes, and improve client communications. It’s built to be easy to use while offering powerful tools to help you run your business more efficiently.

2. How secure is my data on ORCA Ledger?

Answer: ORCA Ledger is hosted on Google Cloud, leveraging their top-tier security features to protect your data. From multi-layered protection to encrypted connections, we ensure that your sensitive business information is safe and secure.

3. What are the different pricing plans for ORCA Ledger?

Answer: We offer three flexible plans to meet the needs of businesses of all sizes:

• Basic (Free Trial): Ideal for small businesses to explore the core features.

• Plus (Most Popular): Designed for medium-load users, offering advanced features.

• Ultra: Perfect for high-demand businesses, with all features and increased capacity.

4. Can I try ORCA Ledger for free?

Answer: Yes! We offer a free trial with our Basic plan, so you can explore the core features of ORCA Ledger before committing to a subscription.

5. Can I send invoices and quotes through ORCA Ledger?

Answer: Yes! ORCA Ledger allows you to create professional quotes and easily convert them into invoices. You can then send these invoices directly to your clients as PDF documents via email.

6. How does ORCA Ledger help with taxes?

Answer: ORCA Ledger helps you manage sales tax by allowing you to collect and track it. You can generate detailed monthly, quarterly, and annual sales tax reports, making tax filing easier and more efficient.

7. Can I track my expenses and set budgets in ORCA Ledger?

Answer: Yes! You can log all your expenses in custom categories and set a maximum budget for each. ORCA Ledger automatically tracks your expenses against your set budget, helping you stay on top of your financials and avoid overspending.

8. Does ORCA Ledger provide real-time financial reporting?

Answer: Absolutely! ORCA Ledger offers real-time profit & loss statements, giving you immediate insights into your business’s financial health.

9. Can I download data from ORCA Ledger?

Answer: Yes, you can download your financial records and reports from ORCA Ledger. This feature makes it easy to share necessary documents with your accountant for tax filing and other purposes.

10. How does the Helpdesk feature work?

Answer: ORCA Ledger includes a built-in Helpdesk to track and manage client inquiries, suggestions, and complaints. You can categorize, prioritize, and take action on requests to ensure a seamless customer experience.

11. Can I send bulk marketing emails to clients?

Answer: Yes! ORCA Ledger has a bulk email feature that allows you to send marketing communications, updates, and notifications to your clients or specific groups, without needing third-party tools.

12. Is ORCA Ledger available on mobile devices?

Answer: Yes! ORCA Ledger works seamlessly on mobile phones, tablets, and desktops, allowing you to manage your business anytime, anywhere.

13. How do I get started with ORCA Ledger?

Answer: Simply sign up for a free trial with our Basic plan or choose the plan that best suits your needs. Once you’re signed in, you can start managing clients, creating quotes, and tracking expenses right away.

14. What makes ORCA Ledger different from other accounting platforms?

Answer: ORCA Ledger stands out by offering a complete suite of features tailored to small businesses and professionals. With client management, invoicing, expense tracking, sales tax reporting, and a built-in Helpdesk, ORCA Ledger simplifies your business operations, all in one platform.